Your #1 outsourcing company

Protea Global is a collaborative outsourcing partner. We work closely with our clients in determining which skills and capabilities are required for the client to achieve their strategic objectives and address their challenges.

With offices in Sydney, London and JHB, we are positioned to partner with clients across APAC, UK, Europe and Africa.

We deliver this through our talented offshore teams that are aligned to our staffing philosophy of career growth and employee reward.

Benefits of our BPO

We are a Business Processing Outsourcing company, that has come together through years of experience in various areas that have enabled us to offer a world class BPO offering.

Lower costs

We understand that hiring local staff can be resource-intensive and expensive. Protea Global helps clients with hiring an offshore team to assist your local team with routine tasks for a fraction of the price to help control costs.

Higher efficiency

Protea Global provides clients the ability to access 24/7 business operations without the added cost of overtime. Our offshore teams adopt the best practice resulting in greater productivity.

Focus on core functions

The efficiency of our offshore teams allows your organisation more time to focus on its main business activities.

What we do

Protea Global is a results driven, collaborative outsourcing company. By working in partnership with our clients, our goal is to build productive teams with a measurable effect that enables both client and employee growth and satisfaction.

Protea Global offers professional outsourced services to organisations across all industries.


We discuss your offshoring resourcing requirements.


We recruit and employ your offshore team.


We support the operation of your team offshore team.

Why should clients consider outsourcing to South Africa?

South Africa is the perfect business outsource location for your business.

  • South Africa has a strong foundation in Business Process Outsourcing offerings and has been voted top destination for outsourcing services. Supported by Government at national, regional, and sectoral levels to boost infrastructure and skills development.

  • South Africa provides access to young, skilled, mavericks of the trade. The English speaking workforce means there are no communication barriers.

  • Due to the strong cultural affinity with the APAC and European regions, a South African workforce has an easy understanding of daily operations.

  • The availability of robust infrastructure and enabling environment.

  • Offshore teams have outstanding Work Ethic.

  • South African teams provide quality and Cost-Effective Service at a lower cost given exchange rate.

  • Outsourced teams have a proven model for big international Brands – IAG, Hollard, Foxtel, iiNet, Qantas, you, Auto & General, and Simply Energy.

  • Compliance with ISO Standards and adherence to global best practice.

Our partnership approach

We partner with clients to make the transition seamless. We build long lasting and transparent relationships.

  • We offer candidate profiling, onboarding and training with ongoing development.

  • Our ongoing skilled candidate sourcing allows us to meet our clients growth demands.

  • We provide ongoing review of internal processes.

  • Our constant engagement with clients on a regular basis ensures service targets are achieved and growth plans are reviewed.

  • We work with our clients in putting in place the right governance structure to achieve their strategic objectives.

South Africa has a robust talent pool for functions across various industries and are known for their excellent communication skills, professionalism, and dedication to providing exceptional support to customers and colleagues.

With a strong focus on efficiency and problem-solving, these talented individuals play a crucial role in enhancing organizational effectiveness and customer satisfaction. Their ability to adapt to evolving needs and work collaboratively makes them valuable assets for businesses across various sectors.

Why work for us?

Protea Global offers a hybrid and inclusive work environment where people and best practices are at the centre of everything we do.

  • We empower and reward our people towards building the Protea Global business together - through structured training plans and profit share in foreign currency.

  • Our business model provides ongoing in-house client training and development to meet international client standards.

  • The opportunity to work for top APAC & European clients.

  • Hybrid working model with full operational support in South Africa, with fully supported offices in Durban and Sandton - JHB.

  • The opportunity to relocate in line with clients sponsorship requirements.

  • Protea Global offers a hybrid and inclusive work environment where people and best practices are at the centre of everything we do.

Who we are

We are an outsourcing company that has come together through years of experience in various areas. Our mission is to provide our clients with the most professional services possible and look to hire the best people in the industry.

Brett Duncan

Has been working in the recruitment space since 2000, across London, Sydney and recently South Africa. Brett understands the local South African candidate landscape, its challenges, but also the amazing potential that the South African candidate market offers. Through this experience, he is able to assist clients to build local productive teams with impact.

Paolo Flore

With an extensive career spanning over 20 years in the Financial Services sector, Paolo has held multiple senior positions. Notably, during his tenure at Standard Bank, Paolo played a pivotal role in spearheading the establishment of a offshoring centre centres of excellence encompassing various functions across 17 Legal Entities throughout Africa. These functions (approx. 700 headcount) included capabilities across operations, middle office, call centre (inbound/outbound), risk/compliance, client and transaction onboarding/due diligence, Business analysis, process engineers, Project Management/PMO Services, Change Management, Soft engineering service & Application/product subject matter experts.

Additionally, he successfully initiated outsource relationships for Standard Bank entities in London, Hong Kong, and Singapore, which have endured since their inception in 2005.

Paolo's professional accomplishments are complemented by his impressive credentials. He is a Fellow member of the Chartered Institute of Management Accountants in the United Kingdom and holds an MBA from Manchester Business School, further underscoring his expertise and commitment to professional growth.

Ready to grow your team with us?

Outsource to South Africa and build a thriving workforce with Protea Global.

Our facilities

We are based in Africa’s richest square mile, Sandton and Umhlanga. This allows us access to a large pool of qualified and experienced candidates.

The office is fully sustainable with its own solar back up power supply.

Non - negotiable: Serviced, safe, accessible and comfortable work environment.

Contact us

Please feel free to get in touch with us using one of the methods below. Alternatively, complete your details in the form and we'll contact you as soon as possible.

AUS Phone: +61 39 4 296 608

RSA Phone: +27 82 384 1953

©2023 Protea Global